About Us

Commercial Warranty Policy


For GSA / FSS customers, please click here to view warranty information.

 

DOC Development, Inc. products are accompanied by a 30 day limited warranty. We at DOC Development, Inc. recognize that our customers expect us to support our quality products. Our warranties are a function of the products you have purchased. We warranty to the original purchaser that the products you have purchased from DOC Development will be free from manufacturer defects in materials and workmanship for 90 days. All warranties run from the date of purchase.

 

All warranties are limited warranties. Limited warranties cover manufacturer defects only and do not cover normal wear and tear or damage resulting from neglect, accidental or intentional damage, institutional or commercial use, or exposure to extremes in temperature, humidity, or to weather.

 

Your limited warranty responsibility in the event of a defect occurring during the warranty period which we determine to be the result of defects in materials or workmanship, we will repair or replace the defective part or product at our discretion. Any warranty issue must be accompanied by a strong explanation, along with your original invoice number your name and contact phone number.

 

All returns from online customers are accepted, providing that there is no damage to the item. You are required to insure the shipment of the item if it's being returned undamaged.

 

There will be a 25% restocking fee charged to the customer account on all returns unless damage is present.

 

Terms and Policies

 

For all prices and products, we reserve the right to make adjustments due to errors, changing market conditions, product discontinuation or typographical errors in advertisements. DOC Development is not responsible for manufacturer price changes, which may occur at any time without notice.

 

Pictures of items shown on our web site do not imply that all items/accessories shown in the picture are included with the product or within the product price. Most accessories unless specified otherwise, are available as optional only and should be purchased separately. Please read the description carefully to check what all items are included with the product.

 

Privacy

 

DOC Development uses the latest secure technology to process your transactions. Your personal information including credit card number, name, and contact information is encrypted (converted to data that cannot be easily understood by unauthorized people.) during the transmission process. We assure you that we will never sell your email address to 3rd party marketing organizations or participate in SPAM or junk e-mailing.

 

You can shop at doc-development.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

 

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

 

The company adheres to strict industry standards for payment processing, including:

 

• 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

• Industry leading encryption hardware and software methods and security protocols to protect customer information.

• Compliance with the Payment Card Industry Data Security Standard (PCI DSS).>

 

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

 

www.doc-development.com is registered with the Authorize.Net Verified Merchant Seal program.

 

Online Payment System

 

Disclaimer

 

DOC Development does not make any claims and/or guarantees expressed or implied about the efficacy of the healthcare products sold and will not be held responsible for any distributor's or manufacturer's claims and/or actions. These products are not intended to diagnose, treat, cure, or prevent any disease. Persistent conditions require a doctor's attention. Pregnant and nursing women should seek the advice of a doctor or pharmacist before using any medication and/or dietary supplement.

 

Please read manufacturer's warnings and follow directions when using any medical product. Keep all medical products away from children. DOC Development is not responsible for typographical errors. Depictions may vary from products due to manufacturer improvements, lighting, and variations in monitor display settings, and scanner resolution. Prices are subject to change without notice.

 

Caution: Please use all products according to manufacturer's specifications and directions. Please check with your physician or health care professional prior to purchasing any health care product. Please verify with your health care professional that you are using the product correctly, upon receipt of product.